Elite Mustang Garage Sales Return Policy

Please contact us within 30 days of purchase if you need to return a product. All returns are subject to a 10% restocking fee when returned after 30 days of purchase. Any item(s) with a purchase date greater than 1 year will not be accepted.

You must create a Return Merchandise Authorization (RMA) number before returning your item. RMA numbers can be obtained by contacting our returns department and starting a return request. Please create one RMA per order. Multiple items from the same order can be returned using the same RMA.

Elite Mustang Garage Sales reserves the right to refuse any item(s) returned without prior authorization. Returns are usually processed within 4 business days of receipt at our facility. Some products cannot be returned—please see the list of non-returnable products below.

Freight, shipping, and handling fees incurred on the original order are not refunded on returned items or orders.

Installed, altered, modified, assembled, and/or used products are NOT eligible for return. All returned items must be complete and in the original packaging in a resalable condition. If any component(s) of a returned item is missing, the return will be refused and returned to the customer at their expense.

If you receive an item that is damaged or defective, please visit our Shipping Policy or contact a Customer Care Representative for assistance. Elite Mustang Garage Sales reserves the right to refuse any item returned under false pretenses. Such items will be returned to the customer at the customer’s expense.

To save our customers time and money, elitemustanggaragesales.com may provide return shipping labels when available. The cost of return shipping can be viewed before printing and will be deducted from the refund amount once the return is processed. Return labels may be generated through approved shipping carriers at discounted rates. However, this may not always be the most economical shipping method depending on the item.

We recommend keeping all tracking information until your refund has been received. Once you receive an email confirming your return has been processed by Elite Mustang Garage Sales, please allow 3–5 business days for the refund to appear in your account, depending on your financial institution.

Note: Shipping labels are not provided for truck freight shipments due to prohibitive freight costs and the logistics of oversized items.

Return Address

After contacting our returns department and receiving authorization, return merchandise packages should be shipped to:

Elite Mustang Garage Sales
Attn: Returns Department

General Non-Returnable Products

Due to freight costs, risk of damage, or unique vehicle applications, returns are NOT allowed for:

• Wheel & Tire Packages (see policy below)

• Programmers / Tuners / Engine Management Kits

• Paint and Fluids (Oil, Coolant, Brake Fluid, etc.)

• Roll Cages / Roll Bars

• Custom Calibrated Items / Custom Tunes

• Superchargers, Turbo Kits, and Nitrous Systems

• Crate Engines / Short Blocks

• Transmissions

• Discontinued Items

• Custom Ordered Items

• Items purchased more than 1 year ago

• Any item shipped via Truck Freight

Wheels & Tire Return Policy

Individual Wheels & Wheel Kits

• Non-returnable once tires have been mounted.

• Returnable only if there are no signs of installation.

• Must be returned in original packaging.

Wheel & Tire Kits

• Returnable if there are no signs of installation.

• Custom wheel and tire combinations purchased separately and mounted are not returnable.

• Must be returned in original packaging.

All Wheels

• Discontinued wheels are not returnable.

• Wheels purchased more than 1 year ago are not returnable.

• Must be returned in original packaging.

Canadian Returns

• Refunds are not adjusted for currency conversion differences.

• Original shipping charges are not refundable.

• Return shipping labels are not provided.

• Customers are responsible for return shipping costs and all required customs documentation.

If you are returning a product from Canada, please visit our Contact Us page for assistance.

Unauthorized Returns

If you return a product without an RMA number, processing may take up to 4 weeks and a 10% restocking fee may apply. If the item is not eligible for return, it will be returned to the sender.

Cash Payment Refunds

If you paid with cash, your refund will be issued either as cash or by company check.

• Refunds under $100 may be issued in cash.

• Refunds over $100 may be issued by company check and mailed within 3–5 business days after the return has been processed.

Frequently Asked Questions

What should I check before sending my return?

• Properly package your item according to your chosen carrier’s shipping guidelines.

• Clearly write your RMA number on the outside of the package.

• Ensure all items meet the return eligibility requirements.

• Include all original components, hardware, manuals, and packaging materials.

• If returning multiple items from different RMAs, clearly identify each RMA number inside the package.

Failure to follow these guidelines may delay the processing of your return.

By submitting a return request, you acknowledge that you have read and agree to the Elite Mustang Garage Sales Return Terms and Conditions.